Canon NL
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Recent activity by Canon NL-
Will the files I have uploaded with an order be saved in the Canon Webshop?
We keep a file for a maximum of one week. At the end of each week, all files are removed from the system. This is because, given the large number of files that come into our system, it is not possi...
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I entered a wrong address. Can I still change the delivery address?
Unfortunately, we cannot change the address a parcel is shipped to after it has already been sent. If the parcel is returned, we will send it to the corrected address. Please contact the Canon Serv...
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Where will my order be produced?
We print all orders at an external Canon production site. Confidential documents We distinguish between orders whose files contain "GDPR and/or Confidential Information Yes or No". Yes - (Confid...
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Printing Canva files
Note that the PDFs generated by the free version of Canva are not suitable for professional printing. In fact, to print properly, you need to export a file in CMYK. The free version of Canva can o...
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What is meant by ‘quantity’?
Quantity is the number of copies of, for example, a print job that is printed in one go. When placing an order, please enter the number of copies you would like to receive per supplied original doc...
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Will I receive an order confirmation after I have ordered?
Yes, we always send an order confirmation to the email address that you used to log in. If you have placed a private order and paid online, you will receive confirmation as soon as we receive your ...
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I have not received an order confirmation. Has my order been processed?
If you have not received the order confirmation, please check your spam box. If you did not receive an order confirmation there either, something may have gone wrong with the placement of your orde...
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How can I view the status of my order?
In the Canon Webshop, you can see the status and meaning of your order under Order History: 1) Status 'Shopping Cart'Your order has not been completed yet. Go to your shopping cart to complete the ...
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Can I also order products at the Canon Service Desk?
No all orders are placed through the Canon Webshop.
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Canon can also handle mailings?
To print and send a mailing, you can request a quote in the Canon Webshop. Complete this form and we will provide you with a quote. If we have any questions, we will contact you. If you agree with ...