General
- Glossary of printed matter A-Z
- What products and services can I find in the Canon Webshop?
- Are all Canon products available online?
- How do I log in to the Canon Webshop?
- Do I need to create an account?
- What information can I change as the person placing the order?
Ordering & quotations
- How do I place an order?
- I have a rush order. What should I do?
- How can I request and confirm a quotation?
- How do I order corporate identity items?
- How to order a reader?
- How do I register a reader for the readershop?
Payment
Delivery
- What is the delivery time of my order?
- Can you also deliver the same day?
- Can I have my order delivered at home?
- How will I know when my order is ready and will be delivered?
- With which parcel service do you ship orders?
- Can I choose a delivery time for my order?
Print files & uploading
- Printing Canva files
- What are the specifications for my print file?
- How do I know if my files are suitable for printing?
- How do I create a PDF file?
- How do I create a pdf for bleed printing?
- Which programmes can I use to create my files?
Paper, printing & finishing
- Which paper is best to choose for my print job?
- What paper sizes can I choose?
- What does printing 'with bleed' and 'without bleed' mean?
- What is 'digital' and 'offset' printing?
- What does 1/0, 2/0, 3/0 etc mean?
- What is meant by 'colour or mixed printing'?